Kiko sanchesJuly 29, 2026
DISAPPOINTING. In my view, the service was rude, disrespectful, and showed a total lack of consideration for the client.
After hiring the services and making the payment, I waited 17 days for a response regarding a relatively simple matter. I was told that they had simply Googled the answer, without conducting any in-depth legal analysis.
During that time, I tried repeatedly to get in touch via phone and messages but rarely received a reply. I also discovered that no petition or filing had been submitted to immigration, even though payment had already been made. Given the lack of communication, the delays, and the loss of trust, I decided to cancel the service. When I mentioned I would leave a negative review, the response I got was that they didn't care about bad reviews because they already had others and it "made no difference." At that moment, I felt that client opinion and satisfaction simply didn't matter to them.
Furthermore, they only refunded part of the amount paid, even though I had initially been told the first consultation would be free; they claimed they had charged for the research.
In my case, I preferred to lose some money rather than spend months relying on a firm that failed to demonstrate professionalism, transparency, or trustworthiness.
I do not recommend them. It was one of the worst customer service experiences I have ever had.
This my opinion.
via Google
