George MateuApril 17, 2013
At 60 years of age, when I'm thinking about retirement, I have no other choice but to seek employment to survive these hard times, that I have never seen in my past 47 years as a citizen of this great country.
A couple of days ago, I contacted the head person of this department by the name of Elaine, I do not recall her last name, and asked her for guidance in reference to a hack license which I had back in 1972, in those days where there was no computers or technology, she looked it up and she gave me a number completely different from the number I had in those days, thinking that maybe it was re-issued by a computer after so many years, I took note and proceeded to follow procedures according to this lady, like bringing a $55.00 payment for issuance. I got up early and spent all morning doing this. Paid an additional $15.00 for the a driver's license report, parking, etc.
Bottom line, I believe that our county government system needs some attitude adjustment.
After complying and sitting in front of the clerk, here comes this lady in loud voice, so everyone could hear saying "We are not going to do this".
According to her records, I show activity back in 2001 with a PMC hack license, under a company that I do not have knowledge of, and so for.
I was not given a chance to explain myself, and at this point, I'm concerned if my identity was stolen, which takes me to do this, so hopefully someone can put some sense into this lady's head, and reconsider her actions, because I'm not going to stop, even if I have to go to a Federal level, I will do this.
She even said that she was not going to research this issue. It would be interesting that in the next county elections we can come up with some kind of law that regulates our county employees in reference to treating customers like us with respect, and with an open mind,, I have been around for a while, and I have seen the changes in our community, it is not positive, and Elaine is not doing anything about it, especially as a head person, that should be involved in creating a bi-lateral understanding between agency and consumer. Enough said., just remember that INTEGRITY+COMMITMENT=EXCELLENCE, Mr. George Mateu
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