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20 N Orange Ave Suite 1600, Orlando, FL 32801, USA
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Total of 18847 reviews
I highly recommend Morgan & Morgan! After a rear-end accident involving my daughter and me, I called them from the hospital. Their team is professional, efficient, and genuinely caring. They stayed on top of our litigation and made us feel like a priority rather than just a case number. If you want a firm that is 'for the people' and actually delivers, this is the one."
My case worker Noelle Massarda at Morgan & Morgan was amazing! She was so understanding and always responded quickly whenever I had questions. She made me feel heard and reassured during a stressful time. I truly appreciate her dedication and how smoothly she handled everything. I couldn’t have asked for better support, will definitely recommend!
This a complaint regarding the handling of my trip-and-fall case by Morgan & Morgan after nearly four years of representation that ultimately ended in summary judgment against me. During the course of litigation, my case was reassigned to approximately five different attorneys, resulting in a clear lack of continuity and familiarity with the facts. It often appeared that the attorneys responsible for my case were not fully knowledgeable about it, forcing me to repeatedly explain key details that competent counsel should have already understood. Communication was consistently inadequate. There were extended periods with little to no updates, minimal legal guidance, and insufficient preparation for critical developments. Most concerning, I was never advised about the “de minimis” doctrine a commonly used defense in trip-and-fall cases — which ultimately became the basis for the dismissal of my claim. Being unaware of such a significant legal risk deprived me of the opportunity to strengthen my evidence, consider settlement, or obtain a second legal opinion before it was too late. What is equally alarming is what occurred after my case was lost. Following the court’s ruling, I immediately demanded that an appeal be filed or at minimum evaluated due to strict legal deadlines. Instead of receiving guidance during this critical moment, my requests were met with silence. I received no call, no acknowledgment, and no meaningful response, leaving me feeling ignored at the very time I needed legal support the most. Clients retain attorneys for their expertise, communication, and protection — not to be left uninformed during litigation and disregarded after a case is lost. Given the repeated attorney turnover, lack of communication, failure to properly advise me of material legal risks, and the firm’s failure to respond after the dismissal of my trip-and-fall case, I am requesting a formal supervisory review and the immediate release of my complete case file so independent counsel can determine whether my matter was handled with the competence and diligence required under professional standards. After investing four years in this process, I am left questioning whether my case received the attention, legal skill, and advocacy that any client should reasonably expect from a national law firm. I am stuck with my injury and ignored by this firm. Never again!!! My case was pending for nearly four years. During that time, I experienced repeated attorney changes, long periods with little to no communication, and a lack of continuity that made it feel like I had to re-explain my case over and over. I was never clearly advised about the legal risks that ultimately became the basis for dismissal, including how significant the “de minimis” argument could be. RESPONSE MY FEEDBACK By the time the case was resolved, a recent appellate precedent was heavily relied upon, and I was left feeling that the prolonged timeline worked against me rather than in my favor. After the judgment, I requested guidance about next steps and the possibility of an appeal, but I did not feel supported or given clear direction. I understand that not every case can be won, but clients deserve consistent communication, proactive legal strategy, and transparency about risks throughout the process. Unfortunately, that was not my experience. I hope this feedback encourages improvements in client communication and case management so others feel more supported than I did.
What a reputable firm! I had a case which an unfortunate accident happened. Unfortunately I need on going care and they were wonderful! Communication was lacking a little bit at first, but They reviewed it carefully and they did the best decision for me. I would recommend them over and over again. Thank you to my case team for everything you have done for me. I wish I could do more for you. You made a life changing event more manageable for myself and my family by making the decision you made.
I recently retained Morgan & Morgan following a car accident, and so far my experience has been positive. The intake process was smooth, and communication has been clear and reassuring during a stressful time. Joshua, my case manager, has been very kind, professional, and responsive, which I truly appreciate as everything is still new. While the case is just beginning, I feel supported and comfortable moving forward with the firm.
They said that they could help me and opened up a complete case and sent me to all these doctors that they recommended. And then after I was already going to the doctors and they ended up using my own car insurance after the accident telling me that it wouldn’t be a problem, They then tell me that they can’t help me and they had to just close my case. This resulted in my insurance doubling now I can barely pay my car payment with the insurance so thanks to Morgan and Morgan for making my life more difficult than helpful.
I wish I had better things to say about the biggest personal injury firm. My auto accident case took nearly 2 years to settle. During that time, my legal team contacts changed many times and it was truly difficult to get a status update from anyone. They encourage use of their app for messaging the legal team but the app frequently logged me out and, when I logged back in, it usually couldn't find my case. I stopped sending messages because, after a while, no one would even respond. I had a quick phone preparation for my deposition which didn't prepare me for some questions on discovery documents that I know my attorney had seen. I met him for the first time on the morning of my deposition. It really feels like they back-burnered my case to spend their time on bigger cases. My case went to a batch settlement meeting, which I approved, but the settlement amount ended up being what my attorney told me would be the floor amount they would agree to. This makes me think that they didn't even try to improve the number and phoned it in. After all the fees and reductions, my settlement will be lower than I ever estimated. I can't help thinking that I could've received better representation if I had worked with a smaller firm that would give my case some priority. I wish M&M would've just been honest with me about the level of attention that I could expect on a relatively smaller case like mine. After my car was destroyed by a FedEx truck, having back surgery for pain related to herniated disc, and going to PT and using pain meds for crippling sciatic pain for months, I'm truly disappointed.
I just started working with Morgan and morgan the case has just begun, so this a review of my initail contact. Morgan and morgan's contact staff are real people who are curtious, inquisitive, but very much about business. I can appreciate that. I decide to work with them because of their claim to be the best and the staff let me know, "you get what you pay for." I sure hope that is true, given the 40 percent cut. This is the kind accident one never wants to be invloved with, my whole family was involved including my 3 month old infant, where we were hit from behind. It was really tramatic.
I was More than happy with my experience! The team was so kind and very helpful! Everyone worked hard to make sure all my medical needs were taken care of! The team really fights for you making the process smooth! My ending results made it all worth it. Thank you Morgan &Morgan for everything that you did.
I recently switched from a different attorney I had for several months to Morgan & Morgan. In just a few weeks, they’ve accomplished more work than my previous attorney did in three months! I’m thoroughly impressed with their efficiency and the attention they give to my case. I highly recommend Morgan & Morgan for any legal matter you may need. I’ll definitely be hiring them for any legal issues I encounter in the future. Thank you, Morgan & Morgan, for being an exceptional legal team.